Checking Order Status
To check the status of an order, sign in to your account and click on Order History. Locate a specific order by looking for it in your list of past orders or by using the Confirmation Number search tool.
To make changes on an order you've placed, please contact us immediately. We will confirm the status of your order and determine if the change(s) can be made at no additional cost to you. Depending on the status of the order, additional charges may be required to halt the order process and make the change(s). To avoid having to make changes and incur additional charges, we encourage you to review your order carefully before submitting it.
There is a service fee applied to each part of an order you request to cancel. If an order has already been printed you will be charged full price for the entire order.
Ordering Additional Quantities
If you've placed an order and need to increase the quantity of that order, please contact us immediately. We will do our best to catch the order before it is in production. If your order cannot be stopped before production, we will notify you and inform you of the updated order price. To avoid these extra costs, we encourage you to include an extra quantity in your original order quantity. (Unfortunately, human error and postal delivery failures do happen.)
To place a reorder of a previously fulfilled order, sign in to your account and click on Order History. Locate the original order by looking for it in your list of past orders or by using the Confirmation Number search tool. Make the changes you want by editing your order and resubmitting it.
Due to speedy order processing and production times, we are unable to put a rush on orders once they are received. You can, however, select an expedited shipping method on the shipping screen when you place orders for a quicker delivery.